1. Information We Collect:
a. Personal Information:
- When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.
b. Browsing Information:
- We may gather non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience and improve our website.
2. How We Use Your Information:
a. Order Processing:
- We use your personal information to process and fulfill your orders, including shipping and payment processing.
- We may use your contact details to send order confirmations, shipping updates, and promotional communications, provided you have opted to receive such information.
c. Customer Support:
- Your information helps us respond to your customer service requests and support needs efficiently.
d. Improvement of Services:
- Non-personal information is used to analyze website performance, track user trends, and improve our products and services.
3. Data Security:
a. Secure Transactions:
- We implement industry-standard security measures to protect your personal and financial information during transactions.
b. Account Protection:
- You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with others.
4. Information Sharing:
a. Third-Party Services:
- We may share your information with trusted third-party service providers for order fulfillment, payment processing, and website analytics. These parties are obligated to keep your information confidential.
b. Legal Requirements:
- We may disclose your information if required by law or in response to a legal request.
5. Your Choices:
- You can choose not to provide certain information or opt out of receiving promotional communications.
b. Access and Update:
- You can access and update your personal information through your account settings on our website.
a. Cookies and Tracking Technologies:
Thank you for trusting ZAVI with your personal information.