Privacy Policy

At ZAVI, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our website or engaging with our services.

1. Information We Collect:

a. Personal Information:

  • When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.

b. Browsing Information:

  • We may gather non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience and improve our website.

2. How We Use Your Information:

a. Order Processing:

  • We use your personal information to process and fulfill your orders, including shipping and payment processing.

b. Communication:

  • We may use your contact details to send order confirmations, shipping updates, and promotional communications, provided you have opted to receive such information.

c. Customer Support:

  • Your information helps us respond to your customer service requests and support needs efficiently.

d. Improvement of Services:

  • Non-personal information is used to analyze website performance, track user trends, and improve our products and services.

3. Data Security:

a. Secure Transactions:

  • We implement industry-standard security measures to protect your personal and financial information during transactions.

b. Account Protection:

  • You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with others.

4. Information Sharing:

a. Third-Party Services:

  • We may share your information with trusted third-party service providers for order fulfillment, payment processing, and website analytics. These parties are obligated to keep your information confidential.

b. Legal Requirements:

  • We may disclose your information if required by law or in response to a legal request.

5. Your Choices:

a. Opt-Out:

  • You can choose not to provide certain information or opt out of receiving promotional communications.

b. Access and Update:

  • You can access and update your personal information through your account settings on our website.

6. Cookies:

a. Cookies and Tracking Technologies:

  • We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.


7. Changes to the Privacy Policy:

We reserve the right to update and modify this Privacy Policy. Any changes will be reflected on this page, and we encourage you to review the policy periodically.

If you have any questions or concerns about our Privacy Policy, please feel free to contact us.

Thank you for trusting ZAVI with your personal information.